About Medstar Medical Transport
Who We Are
Our Team
Compassion in Motion
At Medstar Medical Transport, we believe non-emergency medical transportation is more than a service, it’s a commitment to care. Guided by our mission, Compassion in Motion, we provide safe, respectful, and dependable transport across the Phoenix metro area and surrounding communities. Whether serving hospitals, skilled nursing facilities, surgical centers, or families, our team brings professionalism, compassion, and reliability to every ride.
All drivers are CPR and First Aid certified, background verified, and HIPAA compliant, ensuring every transport meets high standards of safety, trust, and privacy.
- Professional, uniformed staff with specialized training
- Experience with diverse mobility and medical needs
- Clear, respectful communication from start to finish
- Clean, well-maintained vehicles and on-time service
Our Leadership
Guided by Experience and Compassion
Eben Whiting
Executive Director
Eben Whiting
Executive Director
Eben Whiting, an Arizona native, joined the Medstar Medical Transportation team as Executive Director in March 2026. Before stepping into his role with our Phoenix-based team, Eben completed the CEO-in-Training (CIT) program through Quorum Services and gained valuable hands-on experience during his year in Dallas, Texas, where he helped grow Maverick Medical Transportation into a successful 24/7 NEMT provider specializing in both non-medical and behavioral health transport.
Eben holds a degree in Business Management from Utah Valley University and has built his career on a strong foundation of business operations and leadership. As a former franchise owner, he gained extensive experience in inventory management, business operations, recruitment, and financial oversight. Earlier in his career, Eben also served in customer support and project management roles, where he further developed his strengths in leadership, customer relations, and strategic operations—skills he is eager to apply in his Executive Director role at Medstar.
In his spare time, Eben enjoys spending quality time with his family, watching college football, and exploring the local food scene.
James Layton
Fleet & Safety Manager
James Layton
Fleet Manager
James is the heart of Medstar’s fleet operations – keeping our vans safe, reliable, and road-ready every single day. Known for his incredible work ethic and “never say no” attitude, he’s always willing to step in when an extra hand is needed. From maintaining vehicle safety standards to training new hires for excellence, James plays a key role in compliance and regulations as well.
When he’s not under the hood of our vans or coordinating safety concerns, you can find him tending his garden and bottling his famous homemade habanero and ghost pepper salsa, or spending time with his nieces and nephews, being the world’s coolest uncle.
Core Values
CAPLICO
Our core values, CAPLICO, serve as a compass as we make decisions, and they inspire us to become better people, both professionally and personally.
Customer Second
Prioritizing our employees' health & work-life balance allows them to provide life-changing services to our customers.
Accountability
We hold ourselves to the highest standards of care and professionalism.
Passion For Learning
Ongoing training and innovation are a part of our DNA.
Love One Another
We strive to treat each other as people whose interest matter as much as our own.
Intelligent Risk Taking
We trust your judgment. Be innovative. Be entrepreneurial.
Celebration
We love to celebrate successes and make work fun.
Ownership
We reward and support our employees who treat this company as if they owned it.
Our Services
Reliable Transport Options
We provide dependable non-emergency medical transportation throughout Phoenix and nearby communities, including wheelchair, stretcher, and bariatric transports. Our services are available 24/7, every day of the year.









